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Context Help

If you lose your way inside our web hosting Control Panel, the first thing you should do is click the Help button, which is visible on each and every page. A pop-up menu will appear. It comprises comprehensive info about all the actions that you can carry out on the given page. Each context menu shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a rich assortment of how-to video clips clarifying how to work with our Control Panel. They're designed for those of you who would like to see how things are getting done rather than just reading articles. Thus, anyone can swiftly become familiar with our Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the solution you are looking for, examine our extensive FAQ database, which contains questions asked by real clients and offers practical solutions. We frequently "revamp" our Frequently Asked Questions section with new articles in order to embrace all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the FAQ database either, we have a great team of client support engineers available 24-7-365 and eager to assist you with any question. Each support ticket you open will be answered within 60 minutes (the average support ticket response time is only 20 minutes), so you will never have to wait a long time to get your question answered.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 325256

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com